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Model Number 381121-36 |
Device Problem
Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/27/2024 |
Event Type
malfunction
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Manufacturer Narrative
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An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to further investigate the reported event.Based on the field evaluation, this reported event was confirmed.The isi fse was able to replicate the reported issue and replaced the integrated electrosurgical unit (iesu) to resolve the issue.The system was tested and verified as ready for use.The unit was returned for failure analysis, and the reported failure (error c-43/c-00) was confirmed and reproduced.The unit was placed on an in-house system and run in normal mode.The complaint was confirmed based on failure analysis, which indicates that the device may have contribute to the customer reported issue.
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Event Description
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It was reported that during a da vinci-assisted radical without lymphadenectomy prostatectomy surgical procedure, the integrated electrosurgical unit (iesu) was faulting when firing the monopolar energy.The intuitive surgical, inc.(isi) technical support engineer (tse) reviewed the logs and found c-34 errors for the iesu.Prior to calling in the customer had swapped energy cords and instruments and the issue remained.The isi tse had the customer power cycle the erbe, and the error persisted.The customer was in the process of getting another vision cart to replace it.The site was completing the procedure with no reported injury.
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Search Alerts/Recalls
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