Summary of investigation: there are no previous complaints of this code batch of which we manufactured and distributed in the market (b)(4) units.There are no units in stock in b.Braun surgical's warehouse.We have received a closed sample.Tightness test to the closed sample received has been performed and the unit is tight.Needle attachment strength results conducted on the sample received is 2.77 kgf and fulfil the requirements of the european pharmacopoeia (ep): 1.83 kgf in average and 0.61 kgf in minimum.Furthermore, needle attachment strength results conducted on samples before releasing the product were 3.07 kgf in average and 2.88 kgf in minimum and fulfilled ep requirements: 1.83 kgf in average and 0.61 kgf in minimum.Batch manufacturing record: reviewed the batch manufacturing record, this product had a normal process and the results during the process fulfil usp/ep and b.Braun surgical requirements.Conclusion root cause analysis: it has not been possible to determine the root cause because the closed sample received comply usp/ep and b.Braun surgical requirements for needle attachment strength.Final conclusion: although the results of the samples received fulfil the specifications of european pharmacopoeia/ b.Braun surgical specifications, we take note of this incidence in order to assess if new or additional actions are needed.The case is considered not confirmed by evidence of the sample received.Corrective measures: actions on distributed product of this reference/batch: based on the conclusion derived from investigation, it is not required to make actions in distributed product.Corrective/preventive actions: according to our internal procedures, there is no need to establish corrective or preventive actions.Nevertheless, this complaint is recorded for trending analysis to assess if actions are needed in the future.
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