It was reported that on (b)(6) 2024, a mitraclip procedure was performed to treat mitral regurgitation (mr).During steering towards the valve with the sgc there was difficulty with the "+" and "-" knob.Tension was noted in the knob.Two xtw mitraclip devices were implanted successfully.During removal of the sgc, there was tension and stiffness which did not allow the sgc to return to a neutral position.There was no discernable neutral position between the "+" and "-" knobs.The sgc was able to be removed successfully without additional intervention.There were no patient consequences or clinically significant delay.
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All available information was investigated and the reported difficult to curve, unable to straighten, and resistance of the knob were not confirmed via returned device analysis.A review of the lot history record revealed no manufacturing nonconformities issued to the reported lot.Additionally, a review of the complaint history identified no similar complaints reported from this lot.The investigation was unable to determine a cause for the reported difficult to curve, unable to straighten, and resistance of the knob.There is no indication of a product issue with respect to manufacture, design, or labeling.
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