The returned product was subjected to a detailed technical analysis and the corresponding production documentation was reviewed to establish whether a deviation from the manufacturing process could be the cause for the reported event.In addition, the angiographic material and the cathlab report provided were reviewed.The technical investigation showed that the balloon is well folded and shows no signs of inflation.The stent shows no damage or irregularity.The crimped diameter of the stent complies with the specification.The angiographic material shows multiple pre-dilations, followed by the attempt to cross the lesion with the affected device.After the affected device has been withdrawn, the lesion is pre-dilated again.Eventually, two stents are successfully implanted.Review of the production documentation confirmed that the device was manufactured according to specifications and passed all in-process and final inspections.During final inspection, every stent system undergoes visual inspection to ensure correct stent embedding and homogeneous crimping of the stent.Based on the conducted investigations of the device being subject to this complaint, no material or manufacturing related root cause could be determined.The most probable root cause for the reported event is related to the patients anatomy.
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