Catalog Number MZ5303 |
Device Problem
Loose or Intermittent Connection (1371)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/26/2024 |
Event Type
malfunction
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Manufacturer Narrative
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H.3.If a device evaluation and/or device history review is completed, a supplemental report will be filed.
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Event Description
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It was reported that bd maxzero multi-fuse pressure rated extension set with needleless connector was disconnecting the following information was received by the initial reporter with the following verbatim: this is a complaint about disconnection.Customer reported that when connecting the iv route, it was not tightened firmly and came off immediately.Pushed it in hard and used the tape.After that, it became familiar and firmly stuck.
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Manufacturer Narrative
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Additional information: event details added to b5.Investigation results: one mz5303 sample was received for investigation of (b)(4).The sample was received with residual fluid present in the line.One 10ml terumo syringe was received already connected to the maxzero component; no packaging was received with either product.The customer reported that the connection between the products did not "tightened firmly and came off immediately." the sets were subjected to functional testing by connecting the products; the connection between the maxzero and terumo syringe was found to be secure.Furthermore, no leakage was observed from any part of the infusion set throughout pressure testing.The details of this feedback were forwarded to the manufacturing site for investigation.In this instance, a definitive root cause could not be identified as testing of the returned samples did not identify any product defects or quality deviation that could have contributed to the customer¿s experience.The lot number was not available and therefore it is not possible to perform a review of the production documentation for this particular product.Although it was not possible to determine a definitive root cause for the customers experience, the quality team at the manufacturing site has been informed of this complaint in order to be aware of the reported failure mode during future production of this product.A review of the customer feedback database indicates that this is a rare occurrence with this customer being the only customer to provide this type of feedback against the mz5303 set in the past 12 months.
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Event Description
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Additional information: please confirm if there is any visible damage on the set? no damages reported.Please confirm when the fault was identified during priming or during infusion? if during infusion, how long into the infusion? before infusion.
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Search Alerts/Recalls
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