The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the nozzle gluing missing.Based on the result, we concluded that it was caused due to the physical damage applied on the nozzle gluing.In addition, our technician confirmed that the lg connector broken, the bending rubber leak, the remote control buttons leak, and the bending rubber cut; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.In terms of the nozzle glue missing, the possibility of dropping into human body could not be denied.Moreover, based on the technical report""hr-rpt-0585(nozzle)"" and/or the risk analysis results, it was evaluated to submit mdr.
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