MEDTRONIC NAVIGATION, INC STEALTHSTATION¿ S8 PLANNING STATION; NEUROLOGICAL STEREOTAXIC INSTRUMENT
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Model Number 9735894 |
Device Problems
Display or Visual Feedback Problem (1184); Unexpected Shutdown (4019); Application Program Freezes, Becomes Nonfunctional (4031)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/22/2024 |
Event Type
malfunction
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Manufacturer Narrative
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Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: 9736031, unknown h3, h6: no products have been returned to medtronic for analysis.Codes b17, c20, and d15 are applicable.Multiple fdd/annex a codes were reported.A0719 was coded for the system shut down.A0902 was coded for the no video signal.A110201 was coded for the no signal/booting issue.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event Description
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Medtronic received information regarding a navigation system being used outside of a procedure.It was reported that the system suddenly shut down.When the manufacturer representative (rep) went to the site, the system would boot to the medtronic splash screen before moving to a 'no signal' message.The rep confirmed that the power light was illuminating, the fans could be heard running inside the computer, and the cd drive also opened.The rep reseated the video connections on either end with no change.Technical services (ts) had the rep try replacing the high-definition multimedia interface (hdmi) cable between the monitor and computer with a known-functioning cable which did not resolve the issue.Ts then had the rep make sure the monitor was set to hdmi input, and the monitor was then able to get video as intended.The system was rebooted, and it was confirmed that the system was still receiving video. there was no patient involvement.
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Search Alerts/Recalls
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