It was reported that the patient has damage to the percutaneous portion of the driveline 4.25¿ from the exit site above the connector causing short to power lines.The pump was off.The site planned to go on site to re-insulate the exposed wires and secure the damaged area.Log file review was requested, and the log files captured pump stops on (b)(6) 2024 due to fuse a & b being open in the system controller.Technical services noted that a short in the driveline was a possible cause of the fuses opening.Technical services originally stated that if a controller swap did not resolve the issue, this would indicate the driveline short was active.The customer additionally stated that at the time of the log file review, no controller exchange had been attempted despite statements to the contrary.The customer then reported that the controller was exchanged, and the pump restarted.An insulation repair was scheduled the for patient with the cut driveline above the modular connector.Visual inspection showed the cut to driveline with damaged kevlar and exposed wires.The site pulled back the silastic layer, kevlar, and bionate on either side of the cut.They noted slices through yellow, green, and blue wires that could have caused a short if touching (or touching through conductive intermediary such as knife).The damaged wires were wrapped in kapton tape, and then all wires were wrapped in additional kapton tape to add further protection and rigidity.The open area was wrapped with rescue tape.Related manufacturer reference number: 2916596-2024-01521 (controller).
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