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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: INTUITIVE SURGICAL, INC DAVINCI XI; VISION SIDE SYSTEM

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INTUITIVE SURGICAL, INC DAVINCI XI; VISION SIDE SYSTEM Back to Search Results
Model Number 381121-33
Device Problem Output Problem (3005)
Patient Problem No Clinical Signs, Symptoms or Conditions (4582)
Event Date 03/11/2024
Event Type  malfunction  
Manufacturer Narrative
An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to investigate the reported event further.Based on the field evaluation, this reported event was confirmed.The isi fse replaced the iesu to resolve the issue.The system was tested and verified as ready for use.An rma was issued to evaluate the intuitive surgical, inc.(isi) device.Additional information is being gathered to determine the contribution of the device to the customer reported issue.
 
Event Description
It was reported that during a da vinci-assisted partial nephrectomy surgical procedure, the system reflected error c-34 pointing to the integrated electro surgical unit (iesu).The iesu worked fine for the first part of the surgery.The system was not connected to onsite due to an ethernet cable issue.The isi tse advised the customer to power cycle erbe but the error came back shortly after erbe was restarted.The customer was not aware if they had a valleylab force triad esu at hand.The call was handed over to the surgeon who explained that the surgery would have to be converted to laparoscopy unless a working solution with another esu could be found.The isi tse explained to the surgeon's requested of background to a fault.There was no report of patient injury.Customer called and reported they found a forcetriad and managed to connect it to the system.Surgery proceeded with the davinci system.
 
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Brand Name
DAVINCI XI
Type of Device
VISION SIDE SYSTEM
Manufacturer (Section D)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA
Manufacturer (Section G)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA
Manufacturer Contact
izabel nielson
3410 central expressway
santa clara, CA 
4085232100
MDR Report Key18984147
MDR Text Key338660847
Report Number2955842-2024-12722
Device Sequence Number1
Product Code NAY
UDI-Device Identifier00886874110898
UDI-Public(01)00886874110898
Combination Product (y/n)N
Reporter Country CodeEI
PMA/PMN Number
K131861
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type Other,Foreign,Health Professional
Reporter Occupation Nurse
Remedial Action Other
Type of Report Initial
Report Date 03/11/2024
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received03/26/2024
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Model Number381121-33
Device Catalogue NumberN/A
Device Lot NumberN/A
Was Device Available for Evaluation? No
Is the Reporter a Health Professional? Yes
Date Manufacturer Received03/11/2024
Was Device Evaluated by Manufacturer? Device Not Returned to Manufacturer
Date Device Manufactured02/26/2019
Is the Device Single Use? No
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Reuse
Removal/Correction NumberN/A
Patient Sequence Number1
Treatment
DA VINCI INSTRUMENTS AND ACCESSORIES
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