We received an allegation about results inconsistent with the patient's health condition when tested with elecsys tsh assay, elecsys ft3 g3 (ft3 iii) assay, elecsys ft4 g4 (ft4 iv) assay, and elecsys anti-tshr (a-tshr) assay on a cobas 6000 e601 immunoassay analyzer compared to non-roche analyzers (abbott alinity/architect and siemens dimension).This medwatch will apply to the ft4 iv assay.Please refer to the medwatch with a1.Patient identifier pt (b)(6) for information related to the tsh assay, to the medwatch with a1.Patient identifier pt (b)(6) for information related to the ft3 iii assay, and to the medwatch with a1.Patient identifier pt (b)(6) for information related to the a-tshr assay.On (b)(6) 2024 the patient had a tsh result of 0.17 uiu/ml (the reference range: 0.27 - 4.20 uiu/ml).On (b)(6) 2024 a new serum sample was tested and the patient had a tsh result of 0.179 uiu/ml.This tsh result was interpreted as hyperthyroidism.Ft3 iii result: 9.53 pg/ml (the reference range: 2.00 - 4.40 pg/ml).Ft4 iv result: 3.95 ng/dl (the reference range: 0.93 - 1.70 ng/dl).A-tshr result: 37.8 iu/l (the reference range: < 1.75 iu/l).Another new sample was drawn from the patient and tested on the same e601.All results were identical to the initial results.Both the physician and the patient questioned the tsh results as they did not match the patient's clinical diagnosis.The sample that resulted in a tsh result of 0.179 uiu/ml, was re-tested on non-roche analyzers on the same day.Tsh result: 1.262 uiu/ml (tested on abbott: alinity/architect).Tsh result: 0.945 uiu/ml (tested on siemens dimension).These tsh results were interpreted to be within the range.On (b)(6) 2024 a new serum and plasma sample was drawn.The sample was tested on a roche cobas analyzer and obtained the following results.Tsh result: 0.107 uui/ml.Ft3 iii result: 9.52 pg/ml.Ft4 iv result: > 7.77 ng/dl.The sample was also tested on abbott alinity analyzer and obtained the following results.Tsh result: 1.121 uum/ml.Ft3 result: 3.08 pg/ml.Ft4 result: 1.05 ng/dl.The samples were then tested with dilutions 1:5 and 1:10 and the results were similar to the undiluted results.
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