MEDTRONIC NAVIGATION, INC STEALTHSTATION¿ S8 SYSTEM; NEUROLOGICAL STEREOTAXIC INSTRUMENT
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Model Number 9735665 |
Device Problem
Display or Visual Feedback Problem (1184)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/25/2024 |
Event Type
malfunction
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Event Description
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It was reported that there was a black camera cart monitor.The power led was illuminated.There was no visible damage to the monitor.There was no patient involvement.Troubleshooting was performed.The integrity of the interconnect cable was good.The local representative (cc) swapped the interconnect cable with another system.The issue was unresolved.The cc also swapped the monitor with another system on site, and this also did not resolve the issue.The cart was receiving power and the camera cart was functional, however, the monitor would not function at all and had no power led.The soft key power button did not resolve.
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Manufacturer Narrative
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Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: 9735795r, serial/lot #: -, ubd: unknown, udi#: unknown product id: 9736325, serial/lot #: -, ubd: unknown, udi#: unknown h3, h6: no products have been returned to medtronic for analysis.Codes b17, c20, and d15 are applicable.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Manufacturer Narrative
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H6) the product id: 9735795r, serial/lot: unknown, was returned to the manufacturer on 24-apr-2024 and is pending analysis.Codes b21, c21, and d16 are applicable.H6) the system was serviced in the field and hardware parts were replaced.Additional information was not provided.Codes b01 and c19 are applicable as well as previously reported code, d15.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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