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Model Number 380677-22 |
Device Problem
Failure to Sense (1559)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/06/2024 |
Event Type
malfunction
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Event Description
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It was reported that during a da vinci-assisted retzius sparing prostatectomy surgical procedure, the arm swap pedal of one of the connected consoles was not working.The customer explained that the surgeon had switched consoles to continue the procedure.Both consoles were connected from the start of the procedure.The customer received phone assistance from an intuitive surgical, inc.(isi) technical support engineer (tse).The tse advised to restart the system and try again but that was not possible at the moment.The customer called back to report that after restarting the system, the pedal was still not functioning.The procedure was completed as planned with no reported injury.
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Manufacturer Narrative
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An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to further investigate the reported event.The fse was not able to reproduce the reported complaint.Based on the field evaluation, this reported event was not confirmed.The arm swap button was normal after multiple tests and swaps.However, the foot tray connector was found loose.The fse reseated the foot tray connector to resolve the issue.The system was tested and verified as ready for use.
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Search Alerts/Recalls
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