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Model Number 381121-40 |
Device Problem
Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/11/2024 |
Event Type
malfunction
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Event Description
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It was reported that during a da vinci-assisted esophageal diverticulum repair surgical procedure, the system reflected an erbe integrated electro surgical unit (iesu) error c-00 and c-34 errors.The troubleshooting steps were unsuccessful.The isi tse checked logs and confirmed errors pointing to the erbe iesu.The isi tse asked the customer to hard power cycle erbe iesu, but errors persisted.The customer confirmed there was no external high frequency source nearby and the erbe iesu was using a dedicated, well-grounded power outlet.The customer would use an external generator to complete the procedure.The procedure continued as planned with no reported injury.
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Manufacturer Narrative
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An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to investigate the reported event further.Based on the field evaluation, this reported event was confirmed.The isi fse replaced the integrated electro surgical unit (iesu) to resolve the issue.The system was tested and verified as ready for use.Isi has received the iesu involved with this complaint to perform failure analysis; however, the evaluation is not yet complete.A follow-up mdr will be submitted once the product is evaluated and/ or if additional information is received.
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Search Alerts/Recalls
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