This report is being submitted retrospectively as part of internal review.The sensor was tested in-house, and the review of investigation analysis revealed a loss of chemical performance, which confirmed the complaint.The system correctly disabled the sensor when it detected the performance failure, and the system's self-test functions were working normally.The root cause of the performance failure was due to oxidation of the chemical component of the sensor.As part of resolution, a return material authorization was issued for sensor replacement.No further resolution was necessary for this complaint.
|