Received one 139110ext in original packaging.Lot number was verified.Performed a visual inspection, there were no obvious signs of a breach to the seal.Performed a functional inspection, the devices were dye leak tested per tm-10-217 rev.F which indicated that the packaging had an insufficient heat seal.Root cause cannot be determined; however, a possible cause of this event could be due to a worn-out belt.The manufacturing documents from the device history record have been reviewed with special attention to the manufacturing and inspection of the product.The product released for distribution was found to have met all specifications prior to shipment.This is the only complaint for this lot number and failure mode within the past two years.A two-year review of complaint history revealed there has been a total of (b)(4)complaints, regarding 1200 devices, for this device family and failure mode.During this same time frame 8,901,163 devices have been manufactured and shipped worldwide.Should all the complaint devices have been found confirmed for this reported failure, the rate of failure would be 0.0001.Per the instructions for use, the user is advised that these devices should be inspected before and after each use.Sterility guaranteed unless package has been opened, broken, or damaged.We will continue to monitor for trends through the complaint system to assure patient safety.
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During incoming inspection, the distributor rejected this device, 139110ext, for an insufficient heatseal.There was no contact with the patient as this was found during incoming inspection.Performed a functional inspection, the devices were dye leak tested which indicated that the packaging had an insufficient heat seal.This report is being raised due to the reported malfunction with potential for injury upon reoccurrence.
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