Catalog Number 07P70-77 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/19/2024 |
Event Type
malfunction
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Event Description
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The customer reported a falsely increased alinity i free t4 (ft4) result for one patient that was not reported out of the lab.The following results were provided (reference range 9-19.05 pmol/l): sid: (b)(6) on (b)(60 2024- initial results=45 pmol/l; retest results= 18.3 pmol/l there was no impact on patient management reported.
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Manufacturer Narrative
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Completed information for section a1 patient identifier: sid (b)(6) an evaluation is in process.A follow-up report will be submitted when the evaluation is complete.All available patient information was included.Additional patient details are not available.
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Event Description
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The customer reported a falsely increased alinity i free t4 (ft4) result for one patient that was not reported out of the lab.The following results were provided (reference range 9-19.05 pmol/l): sid: (b)(6) on 19mar2024- initial results=45 pmol/l; retest results= 18.3 pmol/l.There was no impact on patient management reported.
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Manufacturer Narrative
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Return testing was not completed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue.An increase in complaints has been observed for lot 56201ud02, however, in-house performance testing was completed which indicates the product is performing as expected (testing was completed on lot 56201ud00, lot 56201ud00 is a sublot).The device history record review did not identify any nonconformances, potential nonconformances or deviations associated with lot number 56201ud02 and the complaint issue.Labeling was reviewed and adequately addresses the customer¿s issue.Based on the investigation, no systemic issue or deficiency of the alinity i free t4 for lot 56201ud02 was identified.
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Search Alerts/Recalls
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