Model Number 381121-12 |
Device Problem
Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/06/2024 |
Event Type
malfunction
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Manufacturer Narrative
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An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to further investigate the reported event.The integrated electrosurgical generator unit (iesu) was not detecting the monopolar instrument.Therefore, the isi fse replaced the iesu to resolve the issue.The system was tested and verified as ready for use.A return material authorization (rma) was issued to evaluate the isi device.Additional information is being gathered to determine the contribution of the device to the customer reported issue.The root cause of the customer-reported failure mode could not be determined as the product was not returned for evaluation.Blank mdr fields: the missing patient information in sections a and b was either unknown, unavailable, not provided, or not applicable.The expiration date for section d4 is not applicable.Field d6 is blank because the product is not implantable.Information for the blank fields in section e1 is not available.Field e4 is blank because it is unknown if the initial reporter submitted a report to the fda.Fields g5 and g7 are not applicable.
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Event Description
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It was reported that during a da vinci-assisted cholecystectomy surgical procedure, the integrated electrosurgical generator unit (iesu) was not detecting a monopolar instrument.The intuitive surgical, inc.(isi) clinical sales representative (csr) called the isi technical support engineer (tse) and stated that the issue with monopolar energy continued.The issue was previously reported.The site proceeded the surgery with an external energy device.No error was found on logs related to the complaint.The site was completing the procedure as planned with no reported injury.
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Manufacturer Narrative
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On 10-mar-2024,, the following additional information was obtained: the event was confirmed to have taken place during a cholecystectomy procedure.The system was inspected prior to use and nothing out of the ordinary was noted.The procedure was completed robotically.
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Event Description
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Refer to h10/h11 for follow-up information.
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Search Alerts/Recalls
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