This report is being submitted retrospectively as part of internal review.Based on the initial escalation analysis, the sensor (b)(6) had deviated from normal behavior.An rma for the sensor was issued for further investigation.The returned sensor was tested in-house, and a qc test did not reveal any malfunction of the sensor.This may occur in instances where the failure mode that presents itself in the body is not reproduced in the lab.The user only synced his data to data management system (dms) from (b)(6) 2023 through (b)(6) 2023 which was not sufficient to perform a thorough dms analysis.Based on this limited data, we observed that the reference channel was approximately 30% of the post-graft reference value.If the reference is too low, the algorithm correction would not happen as it should, and inaccuracies may be observed.One of the potential root cause could be due to user experiencing a micro-injury at the insertion site.
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