Based on the available information, this event is deemed a serious injury.It is reported end-user was prescribed nystatin by wound ostomy continence nurse (wocn) without improvement.The correct application technique of nystatin power under wafer and the use of miconazole powder applied to skin fold areas of abdomen were discussed with end-user.Lastly, it is reported that end-user does not have the box or lot number available for evaluation.No additional patient/event details have been provided to date.A return sample for evaluation is not expected.Should additional information becomes available, a follow-up report will be submitted.Note: the actual date of event) is unknown, so the date used was the date convatec became aware.
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