Describe event or problem: the hospital reported that the head pillow causes facial abrasions and skin injuries.Deroyal: the reported sample was not returned for evaluation.The bill of materials was reviewed and there were no changes in the manufacturing process or in the materials used to make the part.Furthermore, the product does not contain natural rubber latex.There have not been any previous reports of this nature for this finished good.This report was determined to be an isolated event with the root cause being undetermined.
|