The autopulse platform (s/n (b)(4)) was returned for evaluation.Visual inspection was performed and the following was observed: the battery lock was damaged.The reported complaint of the lifeband not securely fitting into the channel was observed during functional evaluation.No other issues were observed.A review of the archive was performed and no sessions were found to have been performed on the reported event date of (b)(6) 2014.Parts replaced: based on the investigation, the part(s) identified for replacement are the battery lock and die cast channel assembly.In summary, the reported complaint was confirmed during functional evaluation.Following service, including replacement of the die cast channel and battery lock, the device passed all testing criteria.
|