The customer tested a confirmed ax24:58 sample using a high res ssp unitray kit # 4729010 lot 012 1306793 1417012, but received a result of ax24:02.The lanes positive, 38 and 48, indicate ax24:02 presence, whereas ax24:58 requires lane 56 be positive, which it was not.This result pattern was confirmed in unimatch, however customer gel images were not given.This resulted in a mistype.((b)(4)) a locus high res ssp unitray kit with taq polymerase, cat # 4729110, lot # 012 1306793 1427116 has been identified as having the same issue.
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