SYNTHES WALDENBURG SMALL BATTERY DRIVE; INSTR, SURGICAL, ORTHOPEDIC, AC-POWERED MOTOR/ACCESS & ATTACH
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Catalog Number 532.001 |
Device Problem
Device Stops Intermittently (1599)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Event Description
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Device report from synthes europe reports an event in (b)(6) as follows: it was reported that the device does not run, or when running does not stop running, regardless of actions taken to switch off the device.This is report 1 of 1 for complaint (b)(4).
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Manufacturer Narrative
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If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Device is an instrument and is not implanted/ explanted.The investigation could not be completed; no conclusion could be drawn, as no product was received.
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Manufacturer Narrative
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Device was used for treatment, not diagnosis.Additional narrative: the investigation could not be completed; no conclusion could be drawn, as the product is entering the complaint system.A service history review of the device has been performed.The review indicates that the device has not been serviced during the past six months.There is no information relevant to the current complaint issue.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Manufacturer Narrative
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Additional narrative: the service history review indicates that the device has not been serviced during the past 6 months.The investigation is based on the service & repair record received.The device failure reported by the customer could be confirmed.The service history review shows no previous service conditions relevant to the current complaint issue.After pre-repair diagnostic assessment, the device has not been serviced.The service technician noted the following action taken maintenance and inspection.During the pre-repair diagnostic assessment the service technician identified the following failure positioning defect, housing worn-out, bearing defect.The root cause of the event was determined to be normal wear.The device was repaired and returned to customer.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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