A customer reported two cases where the cassette tubing was crushed while in the pack.The products were used for two separate cataract procedures.However, during the surgeries, it was noted that there was insufficient fluid flow.The products were replaced and the procedures were completed w/o consequences to the pts.No add'l details are available for this report.
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The returned samples were visually inspected and kinks were observed in the tubings.Sample #1 had a kink, located in the administration and irrigation tubing below the cassette insertion.Sample #2 had a kink located 5" from the cassette insertion in the administration and irrigation tubing.A console representing a current software version was used to test both samples.The samples could prime and tune successfully.Fluid flowed from the bss bottle to the irrigation and aspiration manifolds and continuously to the cassette housing.No message codes, fluid leaks or air leaks were observed and no cracks on the luers were found on either sample.The irrigation and aspiration flow rates were also measured and found to be within specification.The customer's complaint of kinked tubing was confirmed, however the sample performed to specification during functional testing.The root cause of the kinks could not be determined based on the info available to date.(b)(4).
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