The instrument was returned and evaluated.Failure analysis found both pitch cables loose at the wrist.The clevis did not exhibit any damage or wear marks.Both cable crimps remained in the clevis.Additionally, one of the loose pitch cables had become frayed.The frayed segment stuck out at the instrument's wrist.Upon removing the housing, the pitch cables were at clamping pulley.No other damage was found.The customer reported complaint does not itself constitute a mdr reportable event; however; the frayed cable, found during failure analysis evaluation could likely cause or contribute to an adverse event if the failure mode were to recur.
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