To whom it may concern, i began using your product in (b)(6) after many years of using other name brand night protectors, unfortunately your night guard came apart at the seem and i woke up last night choking on the bottom half of the guard, i think your product has a real problem, i could have died in my sleep, i live alone and it scared the hell out of me, i am considering hiring a lawyer to look at filing a case against your corp, i will give you 24 hours to respond before i take further action.
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This complaint has not been confirmed by a medical professional.Consumer was asked to return the device in question so that an investigation can be performed.The device has not been returned to the mfr for eval.No lot code or model was given.This is a reportable malfunction as there is a potential for serious injury.Until we receive the device back for investigation, or we get more info regarding this event, we consider this to be closed.
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