It was reported that during set-up of the device for a cardiopulmonary bypass procedure, the perfusionist broke the tongue on roller pump.As a result, an alternate device was employed.The surgical procedure was completed successfully, and there were no delays, no blood loss or no adverse consequences to the pt.
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The field service representative (fsr) confirmed this complaint.The fsr removed the occlusion knob, inspected the shaft and knob for burrs and/or foreign material, none were found.The fsr cleaned, regreased and reinstalled the knob and shaft.The fsr replaced the tongue on the roller pump.The unit operated to mfr specifications and was returned to clinical use.If additional info becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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