It has been indicated by the customer that the customer that the pt fell to the floor from enterprise 9000 bed, it is unk how long the pt was on the floor until the exit alarm was triggered.In accordance to information provided by the facility the exit alarm was working during the day, but as its sensitivity was sent on a high level, the bed kept alarming event with small movement of the pt, therefore some time before the incident the alarm sensitivity has been reduced, by raising the threshold level to 1 (from 0,5).Reference mfr# 3007420694-2014-00047.
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