Describe event or problem: the end user reported that during use there was a potential seal problem in the packaging of the tip cleaner.Deroyal: the sample was not returned for evaluation and the root cause could not be determined for this report.There has been one other packaging related complaint for this product in the past.It was previously determined that during the forming of the packaging, air was trapped.The air movement caused the appearance of creases in the packaging.The corrective action was to alter the tooling by adding more holes for less air to be trapped during the forming process.The product in this complaint was produced prior to the above corrective actions, so no add'l actions have been taken at this time.
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