Customer notified mar cor (mcp) that the carbon bedding in their water purification system smelt strongly of sulfur.The odor permeated the entire clinic and patient treatment was delayed.After investigation, the root cause was determined to be that the customer did not do the required disinfection prior to rebedding the tanks as per mcp manual me 12565 (automatic carbon tank).Proper procedure for disinfecting the machine were not being followed and the carbon bedding should be replaced.To date, there were no reports of patient injury or other adverse patient impact; however, dialysis treatment was delayed.This complaint will continue to be monitored within mcp complaint system.
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