(b)(4).Upon completion of the investigation, the valve was visually inspected, and no defects were noted.Further examination of the valve revealed the presence of dried saline debris within the device.This dried saline debris caused the returned valve to fail pressure test.The root cause of the problem reported by the customer could not be determined, as no occlusion was found.The problem was likely due to an excessive flow rate (>0.75 ml/min) during the flushing procedure activates the siphon guard and creates the impression that the valve is distally occluded.In reality the flow is being diverted to the high resistance secondary pathway, this will slow the rate at which csf is shunted from the brain.It would probably explain the problem encountered by the customer.The problem of pressure could be due to dried saline debris.This debris seems to be stopping the ruby ball from sitting correctly.Review of the device history record confirmed the valve met specification requirements when released to stock.Based on the results of this investigation no further action is required.Trends will be monitored for this and similar complaints.At the present time this complaint is closed.
|