The customer reported that the air indicator on the companion 2 driver display screen remained illuminated, even though the driver was connected to hospital wall air.The customer also reported that disconnecting and reconnecting the driver to hospital wall air did not resolve the issue, and the air indicator remained illuminated.The customer also reported that this issue had no impact on the patient, and the patient is still supported by this companion 2 driver.This alleged failure mode poses a low risk to the patient because it does not prevent the companion 2 driver from performing its life-sustaining functions.An investigation will be conducted by syncardia.The results of the investigation will be provided in a supplemental mdr.
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