A review of complaint tracking and trending metrics was performed and identified no adverse trends in conjunction with the complaint issue currently under evaluation.The architect afp assay package insert contains information to address the current customer issue.Accuracy testing was conducted across three architect isystems.Sixteen replicates of a medium values afp panel were tested on each isystem.All results met specifications.There is not enough information to reasonably suggest that a malfunction occurred as the elevated result generated is for a discrete patient sample and a re-draw taken within close proximity shows the correct result, i.E.Expected low result of 3.4ng/ml.The single elevated result of 21 ng/ml obtained for the patient sample is potentially due to sample integrity/sample handling issues at the time of testing.Based on the results of the current product evaluation and the information from the customer site, it was determined that the architect afp assay, lot number 32146lf00 is performing acceptably.A product malfunction was not identified.
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