The customer received questionable results for thyroxine (t4), thyrotropin (tsh), and t-uptake (t-up) on one patient sample, and erroneous t4 results on a second patient when testing was performed on cobas e411 rack instrument with serial number (b)(4).Patient 1 had erroneous t4, tsh and t-up results that were reported outside of the laboratory, with no adverse events.These results were reported on the mdr with submission number 1823260-2014-02769.Please see the attachment to the mdr for a copy of these results.No further samples for patient 1 could be provided for evaluation; therefore a specific root cause could not be identified.Patient 2 had erroneous t4 results that were reported outside of the laboratory, with no adverse events.These data were reported on the mdrs with submission numbers 1823260-2014-02769 and 1823260-2014-02770.Please see the attachment to the mdr for a copy of these results.A specific root cause could not be identified.On (b)(6) 2014, patient 2 returned and had a new sample drawn, which generated erroneous t4 results on this instrument and another instrument.The t4 result from this instrument was 21.7 ug/dl, which was reported to the physician.On (b)(6) 2014, the sample was sent to a sister facility and was run on a cobas 6000 e601 instrument and generated a result of 20.0 ug/dl.The sample was then sent to another laboratory where it was run on a siemens instrument and generated a result of 12.7 ug/dl.The customer believed the results from the other methodology to be correct.There was no adverse event.The customer believes the erroneous results are due to some interference in the sample and refused a service dispatch.The (b)(6) 2014 sample from patient 2 was requested for further evaluation.
|
On follow up with the customer, they indicated that patient 2 is taking a vitamin d supplement and birth control pills.The patient also had additional thyroid results that were generated on this instrument on (b)(6) 2014.The patient had a "t3" result of 184 ng/dl, a t-uptake result of 1.5 tbi, a tsh result of 0.263 uiu/ml and a "t4, free" result of 1.5 ng/dl.(b)(6).
|