The complaint device was received and evaluated.Visual observation reveals that both the lower and upper pusher rods on the applier are found bent at the distal end, which is typical of aggressively removing the needle following use.No parts of the rods were broken or missing as reported in the complaint, therefore, the complaint cannot be confirmed.The needle that was used in the procedure was also received with the device.Upton inspecting the complaint¿s needle, the needle was observed to be slightly bent sideways causing a distortion in the needle slot.This damage is typical of needle hitting bone or excessive force being applied while using the device.When the applier was tested for its functionality, both triggers functioned properly when pulled on their own without a needle attached to the device.The key feature was examined no anomalies were observed.A 12 degree needle was loaded onto the applier and both implants were deployed successfully, but the grey trigger was rough to operate.A batch record review has been conducted and our results indicate that this batch of product was processed without incident that could cause this failure.Further, a review into the mitek complaints system revealed no other complaints for this lot of devices that were released to distribution.Therefore, no further actions are warranted at this time.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
|