Investigation was performed following nova protocol which tested retained statsensor creatinine tests strips from the lot number the customer was utilizing at the time of the incident (creatinine test strip lot #4913302249).A total of five result levels of nova statsensor linearity solutions and five target range levels of blood samples were tested.Acceptance criteria: the results will be acceptable if all the measurements of the nova statsensor linearity solutions are within their expected range and the test strip lot passes the clinical accuracy performance if 95% of the overall measured results are found to be within the following criteria: results >1.5 mg/dl are found to be within +/-20% of average vitros value and results =1.5 mg/dl are found to be within +/-0.3 mg/dl of the average vitros value.Conclusion: the test results showed that the retained statsensor creatinine test strips from lot # 4913302249 met the defined acceptance criteria for both whole blood and linearity testing.There was no obvious result discrepancies observed at any creatinine level in the investigation.In summary, the customer complaint could not be confirmed.The senior quality manager performed a device history record review for the affected lot of statsensor creatinine test strips.The device history record contained all relevant data indicating that the product put into finished goods met all specifications.
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