Catalog Number 5520-B-400 |
Device Problem
Sticking (1597)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 04/24/2014 |
Event Type
malfunction
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Event Description
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Nurse informed sales rep that part of the plastic package left in the label when package was opened.When the package was opened, one of the edge of the plastic box was stuck to the label.The inner packaging was intact.Customer used the product.Operation time did not get longer.
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Manufacturer Narrative
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A supplemental report will be submitted upon completion of the investigation.
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Manufacturer Narrative
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An event regarding packaging damage involving a triathlon baseplate was reported.The event was confirmed.The returned outer blister has the lip of one side fully broken off.No other packaging was returned.Device history review for the reported lot determined that the device was manufactured and packed to specification.Complaint history review determined that there were no similar events reported for the lot.The returned outer blister has the lip of one side fully broken off.No other packaging was returned for analysis.The complaint description states "that part of the plastic package left in the label when package was opened".One side of the blister had the flange/lip broken off and remained attached to the tyvek.The event description refers to the tyvek lid as the label.Inspection of the entire packaging of the product is required to determine the root cause of this event.It devices and/or additional information becomes available, this investigation will be reopened.No further investigation for this event is possible at this time.
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Event Description
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Nurse informed sales rep that part of the plastic package left in the label when package was opened.When the package was opened, one of the edge of the plastic box was stuck to the label.The inner packaging was intact.Customer used the product.Operation time did not get longer.
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Search Alerts/Recalls
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