Manufacturing site evaluation: there are no previous complaints of this code/batch.There are no units in oem stock.(b)(4) units of this code-batch were manufactured and distributed.Received 19 closed samples and 1 open sample with the thread detached from the needle (needle not returned).Visually, thread surface appearance of open and closed samples received is correct.No fraying has been found on any received samples.Sewing test on artificial skin tissue has been conducted with the sample received and fraying does not appear when pulling thread through the tissue.Visual appearance is as expected.Reviewed the batch manufacturing record, this product had a normal process and the results during the process fulfil oem requirements.Final conclusion: the complaint is not corresponding (not justified).Actions on product: not applicable.Corrective/preventative actions: not applicable.
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