Additional information received via email on (b)(6) 2014, mandarin is kind of introducer what helps to insert catheter into the body.It should stay inside the catheter tube.A quality evaluation was performed on (b)(6) 2014.Based on the available information, this event is deemed a reportable malfunction.The picture of an affected sample has been received and evaluated.The defect reported by customer has been confirmed.The mandarin comes out through the lateral eye of the gastric tube.The lot has not been provided; therefore, the device history records cannot be reviewed.The stomach catheter consists of two parts: catheter and mandarin.Catheters are produced at machine and 100% visually tested.The mandarin is manually inserted in the tube through the connector until it is right in the bottom as per relevant work instructions.After assembling the catheters are packed in peelpack.Each catheter is manually packed into the bow-shape in order to fit the form.The product is checked by operators.The issue was discussed within team consisting of quality assurance and production staff and they confirmed that this type of failure has never been observed in our production.We have never received similar complaint on the product.Based on above we cannot determine the possible root cause of the failure.The failure is not included in relevant risk management file.Note: the actual date of event is unk, so the date used was the date convatec became aware.
|