Based on the available info, this event is deemed a reportable malfunction.A final quality investigation was performed on (b)(4) 2011.The investigation results stated the following, rec'd one box with 25 bags packed into polybags.The labels which should be placed in the middle of the polybags are missing on each of them.History records have been checked and no deviation was observed during the mfg process.No other complaints of this nature have been rec'd on the same batch and also on the same reference code.The defect occurred due to operator mistake who forgot to put the labels on the polybags during the packing process.All relevant operators will be retrained.Corrective action has been implemented.Effectiveness of action was verified by inspection after training.Corrective action was effective.No add'l pt/event details have been provided to date.Should add'l info become available, a f/u report will be submitted.This mdr is being reported as a result of a retrospective review of complaint records conducted by (b)(4) for complaints rec'd from (b)(4) 2011 - (b)(4) 2013.
|