The complaint device was discarded at the facility and therefore not available for evaluation.The event reported indicates there could have been a potential issue with the omnispan applier and not the associated needle (medwatch # 1221934-2014-00271).However, without physically evaluating the devices, the exact failure or the root cause cannot be determined.Furthermore, no lot numbers were supplied which precludes conducting a batch history review or a lot specific search in the complaints handling system.The 12 month complaint rate for this failure was reviewed against the risk analysis document and found to be within the expected levels.Therefore, at this point in time, no further action is warranted.However, mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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