CHATTEM, INC. ICY HOT SMART RELIEF TENS THERAPY (SMART RELIEF TENS THERAPY); TRANSCUTANEOUS NERVE STIMULATOR
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Device Problem
Insufficient Information (3190)
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Patient Problem
Burn, Thermal (2530)
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Event Type
Injury
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Event Description
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Initial information regarding this serious unsolicited device case from (b)(6) was reported by a consumer via social media on (b)(6) 2014: this case concerns a patient of unspecified demography who got burned, an unspecified time after starting therapy with smart relief tens therapy (icy hot smart relief tens therapy).No past drugs, relevant medical history, concomitant medications and concurrent conditions were reported.On an unknown date, the patient started using smart relief tens therapy (lot number and expiry date: not reported).After an unspecified time, on an unknown date, the patient just got burned with smart relief tens therapy which literally burned a hole into the patient's skin.It was reported that there were no warnings or caution about that.Action taken: unk.Corrective treatment: not reported.Outcome: unk.Seriousness criteria: important medical event.
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Manufacturer Narrative
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Pharmacovigilance comment: sanofi-aventis company comment dated (b)(4) 2014: although the casual role of smart relief tens therapy cannot be ruled out forgot burned however, the case lacks information on the underlying condition, time period for which company product was used, precise dated drug history, on investigations for non-drug causes, complete medical history, concommitant medications (if any) to allow a more proper casuality assessment.
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Search Alerts/Recalls
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