The complained product has been checked, the pouch (wpouch 20) used in this product was torn at the plastic film side.It is observed that the tearing could be caused by scratching from outside of the pouch as the torn film was fold to outside of the film.And, refer to ew evaluation summary that the holes on the pouch seemed to be run over by a wheel and the condition of use that pouch was not found right after opening of the shelf box.The shelf box was opened and the pouches were stored at the hospital.The device history record of this complained lot has been reviewed, there is no any damage of pouch detected during the assembly, packing or loading process.The current manufacturing also have been reviewed as follows: - there is no any tool use in the manufacturing process that could cause the scratch on the pouch.- the products have been properly handling in the assembly process , packing process and loading process on the production line.They are always kept in the proper containers, and delivered to the next production station without impact or dropping and no possibility to be rolled over by the wheel.- the finished products and the unit pouches have been 100% inspected in the assembly process and in the packing process before packed into the shelf boxes.- the boxes of products are 100% inspected by qc after sterilization.In case there is any damage on the box.Then, all products inside the box shall be rechecked by qc - the product being shipped are properly cleaned and arranged by warehouse operators and checked by qc.In case any box un-intently dropped or has any damage.Then, all inside products shall be rechecked by qc.From the above reviewing, it is included that the tearing/holes of the pouch of this complained product should not be related to supplier process.
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It was reported that the pouch was found damaged at the hospital before use.It was torn on the left side like it was scratched.It was further stated that the damaged pouch was not found right after opening the shelf box.The shelf box was opened and the pouches were stored at the hospital and then, when it was taken out from storage, they found 2mm sized damage on a plastic of the pouch.There was no patient complications reported.
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