It is reasonable to assume from the initial complaint description provided that this complaint report involves a proximal needle breakage.This complaint is reportable to the fda on the basis of a previous adverse event for an echo-hd-19-c.The reporting precedence covers the entire product family.Therefore, all echo devices involving a proximal needle breakage and/or the non retraction of the needle are reportable regardless of the outcome.The device involved in this complaint has not yet been received for evaluation but is currently in transit.Upon receipt of the device a follow up report will be submitted.Notification of this complaint was received directly from the fda (subject report number (b)(4)).A possible cause of this complaint was assessed by product development engineering who determined, without reviewing the actual device, that this failure possibly occurred due to the needle crumpling within the handle.This failure could have occurred at either the proximal or distal end of the device handle.However, as the echo device involved in this complaint was not returned for evaluation it is not possible to definitively state if this is the root cause of this complaint.The relevant personnel have been notified of this complaint.The echo device involved in this complaint has not been received for evaluation therefore a document based investigation was carried out.There were no echo-25 (echo) devices of lot number c904070 in stock at the time of the complaint investigation.Prior to distribution, all echo devices are subjected to functional checks and visual inspection to ensure device integrity.A review of the manufacturing records did not reveal a discrepancy which could have contributed to the complaint issue.The complaint information received indicated that no section of the device remained inside the patient's body.According to the initial reporter, the patient did not experience any adverse effects due to this occurrence.The notes section of the instructions for use ifu0101-0 instructs the user to "visually inspect with particular attention to kinks, bends and breaks.If an abnormality is detected that would prohibit proper working condition, do not use." it was confirmed that the patient did not experience any adverse effects due to this occurrence.The risk for this complaint has been assessed and the overall risk has been determined to be low.Complaints of this nature will continue to be monitored for potential emerging trends.
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