The instrument was returned and evaluated.Failure analysis investigation was not able to verify the customer reported complaint.Visual inspection did not find any wires hanging out.Failure analysis investigation also found the following unreported damages: the distal end of the main tube had a scratch mark with light material removal.The scratch was short and not axially aligned with the tube.The proximal clevis were broken on both sides of the instrument, measuring.219 x.209 and the broken pieces were not returned with the instrument.Failure analysis concluded that the damage was likely due to mishandling.There were indentations at the edge of the distal pulley.Failure analysis concluded that the indentations were likely due to mishandling.The instrument conductor wire insulation was damaged.The conductor wire insulation was lifted by the grip area and no missing piece was noted.Failure analysis concluded that the damage was likely due to mishandling.No other damage was found.The endowrist instruments instructions for use (ifu) specifically states: general precautions and warnings handle instruments with care.Avoid mechanical shock or stress that can cause damage to the instruments.The customer reported complaint does not itself constitute a reportable event; however, the broken main tube material removal and the broken proximal clevis with missing pieces found during failure analysis could likely cause or contribute to an adverse event, if the malfunctions were to recur.
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