The customer reported the needle on the bellows assembly of a coulter lh 750 hematology analyzer was bending and was not properly aligned with the sample tubes.In addition, the instrument had generated an error message concerning the bellows.While visually inspecting the instrument, the operator was sprayed over the gown area with an unknown amount of bloody fluid; this occurred during the instrument's backwash cycle.There was no contact with the facial area or exposure of the leak to mucous membranes or open wounds.The operator was wearing gloves, eye protection, and a lab coat.There were no erroneous patient results generated in connection with this event.There was no death, injury, or change to patient treatment attributed to this event.
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A beckman coulter (bec) field service engineer (fse) was dispatched to evaluate the instrument.The fse could not reproduce the leak, but replaced the needle assembly and verified alignment.To ensure proper piercing, the fse adjusted the stripper plate and needle bellows air cylinder, which resolved the errors produced by the instrument.Service activity was verified to meet the specified requirements per established procedures.(b)(4).
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