Complainant alleged that the autopulse® platform displayed a user advisory (ua) 7 (discrepancy between load 1 and load 2 too large) message upon power up.The fault was unable to be cleared after being used on a patient, therefore the crew reverted to manual cpr (exact length of time is unknown).Information regarding outcome of the patient is unknown, however no adverse patient sequelae was reported.No further information was provided.
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The autopulse platform (s/n (b)(4)) was returned for evaluation.Visual inspection identified that the top cover was cracked near the on/off button and the battery lock pin was bent.From the condition of the returned platform, the damages appear to be normal wear and tear.During functional testing, the platform exhibited user advisory 7 (discrepancy between load 1 and load 2 too large) faults consistently.Further inspection found that the cause was a single point load cell that was not functioning properly.The load cell was replaced to remedy the complaint.Unrelated to the reported complaint, the platform's driveshaft was also found to be difficult to rotate.Further inspection identified the cause to be that the clutch plate was damaged.The clutch plate was replaced and the compartment was cleaned to remedy this issue.Review of the archive data confirmed that user advisory (ua) 7 fault had occurred on multiple dates, including the reported event date of (b)(6) 2014.Based on the investigation, the parts identified for replacement were the single point load cell, top cover, battery lock pin, load plate cover, and clutch plate.In summary, the reported complaint of a ua 7 fault occurring was confirmed based on functional evaluation as well as through archive review.The ua 7 fault was found to be due to a single point load cell that was not functioning properly.During functional testing, the driveshaft was also found to be difficult to rotate, which was caused by the clutch plate being damaged.Following service, including replacement of the damaged parts, the device passed all testing criteria.
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