The customer reported an excessive dried crusted cleaner on the distribution valve and sample probe of the unicel dxh 800 coulter cellular analysis system.A beckman coulter (bec) field service engineer (fse) later discovered a few drops of clenz leaking from the probe wash collar during shutdown.The leak was contained within the instrument.There was no reported exposure to mucous membranes or open wounds.The customer was wearing personal protective equipment (ppe) consisting of gloves and a lab coat at the time of the occurrence.No erroneous patient results were generated in connection with this event.There was no death, injury, or affect to user or to patient treatment attributed to this event.
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A beckman coulter (bec) field service engineer (fse) was dispatched to assess the instrument.The fse confirmed the leak due to misaligned probe wash collar.The fse performed wash collar alignment, resolving the reported leak.The fse performed instrument verification and the instrument was returned to normal operation.In addition, the fse confirmed that the dried crusted cleaner was observed on the blood sampling valve (bsv) and not the distribution valve as the customer initially reported due to continued used of the instrument without cleaning.(b)(4).
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