The instrument was returned and evaluated.Failure analysis found the instrument's grip tips to be bent.One grip was bent which caused side to side misalignment of the grip.There was a.074 offset at the tips.The bent grip did not exhibit separation of the yaw pulley and pulley cover at the glue joint, however likely cause of bending remains overloading at the tip.Failure analysis concluded that the bent damage may be due to mishandling/misuse.Failure analysis investigation also found the following damages: the instrument's pitch cable was frayed.The conductor wires were intact and undamaged, however the drive cable was frayed.The pitch down cable was frayed at the distal clevis hub.Frayed strands were observed to be sticking out at the wrist of the instrument.The other cables at the wrist of the instrument were undamaged.In addition, the instrument's main tube had scratch marks/abrasions.The distal end of the main tube had various scratch marks with light material removal.The scratches were.021 -.159 in length and was not aligned with the tube axis.No other damage was found.The instruments and accessories user manual specifically states: general precautions and warnings handle instruments with care.Avoid mechanical shock or stress that can cause damage to the instruments.The customer reported complaint does not in itself constitute a mdr reportable event; however; the frayed cable and various scratch marks on the main tube with light material removal found during failure analysis if to recur could cause or contribute to an adverse event.
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