Model Number 000000000000081000 |
Device Problems
Improper or Incorrect Procedure or Method (2017); Programming Issue (3014)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/25/2014 |
Event Type
malfunction
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Event Description
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The customer reported that an operator entered the incorrect height of a donor, which qualified the donor for a single platelet collection.The operator incorrectly entered 6 ft 3 in as the donor's height when the donor's actual height is 5 ft.3 in.Per the customer, the donor did not experience any effects during or after the procedure.No medical intervention was necessary for this event and no additional follow-up was required.Patient's (donor) full identifier: (b)(6).This report is being filed due to a device malfunction in the form of operator error that has the potential for injury.
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Manufacturer Narrative
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Investigation: per the customer, the procedure was much shorter than normal due to operator error.The donation should have taken 109 minutes, but was completed in 70 minutes.The incorrect entry of the height was not discovered until after the procedure.The donor's tbv was 3487ml and she should have been eligible to donate the 4.0/ 258 ml platelet that was collected but in 109 minutes.The run was completed in 70 minutes.The ac infusion rate was calculated to be > than what the safety box would have allowed (1.2ml/min/liter of tbv) had the correct donor information been entered.The actual infusion rate was 1.286 ml/min/liter of tbv.No on-site machine inspection was performed as this incident was due to operator error.A one year review of service reports did not identify any issue related the reported condition in this report.No additional reports have been received for this device regarding the reported condition.Root cause: the root cause of the reported issue was due to user interface.Correction: a report of operator error issues is distributed each quarter to sales and implementation for potential targeted training.
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Search Alerts/Recalls
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